Delivery & Shipping

At MS JAFOR GARMENTS LTD, we are committed to delivering your orders safely, efficiently, and on time across Bangladesh.

1. Delivery Coverage

We currently deliver products nationwide across Bangladesh through trusted courier and delivery partners.

2. Delivery Time

Estimated delivery times are as follows:

• Inside Dhaka: Delivery within 5 working days
• Outside Dhaka: Delivery within 10 working days

Delivery timelines may vary during public holidays, festivals, political unrest, natural disasters, or courier-related delays.

3. Order Processing

• Orders are usually processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

4. Shipping Charges

Shipping charges may vary depending on:

• Delivery location
• Product size or weight
• Promotional offers or free shipping campaigns

Applicable delivery charges will be displayed during checkout.

5. Order Tracking

Customers may contact our support team for delivery updates and order tracking information after shipment confirmation.

6. Delivery Conditions

• Customers are requested to provide accurate shipping information and contact details.
• If the customer is unavailable during delivery, the courier may attempt re-delivery or contact the customer directly.

7. Delayed or Failed Delivery

We are not responsible for delays caused by:

• Incorrect address or phone number
• Courier service interruptions
• Weather conditions or unavoidable circumstances

However, we will always try our best to assist customers in resolving delivery-related issues.

8. Damaged or Missing Products

If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of receiving the order with clear photos and order details.

9. Contact 

For any help and requests, customers should contact:

• Phone: +8801711758737 | +447311835137
• Email: info@jaforgarments.xyz