Refund and Returns Policy

1. Return Eligibility

Customers may request a return or exchange within 3–7 working days after receiving the product if:

• The product is damaged
• The wrong product was delivered
• The product has manufacturing defects

2. Non-Returnable Items

Returns are not accepted for:

• Used or washed products
• Customized/personalized items
• Products damaged by customer misuse

3. Refund Process

• Once the returned item is received and inspected, the refund will be processed.
• Refunds are usually completed within 7–10 business days.
• Delivery charges are non-refundable unless the mistake was from our side.

4. Exchange Policy

Customers may request size or product exchange depending on stock availability.

5. Cancellation Policy

Orders can be cancelled before shipment confirmation.

6. Contact 

For any help and requests, customers should contact:

• Phone: +8801711758737 | +447311835137
• Email: info@jaforgarments.xyz